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The MAC ID can be located on a white sticker on the bottom of the device. Locating the MAC ID on the Bottom Panel.This document includes the following sections: The HFC MAC ID is also known as the CMAC Address. To receive data service, the MAC address marked as HFC MAC ID will need to be provided to the Internet Service Provider. The HFC MAC address is labeled as CM MAC highlighted in the green box.The label on the bottom panel of the SB8200 contains the Media Access Control (MAC) address, a unique, 48-bit value permanently saved in ROM at the factory to identify the cable/DOSCIS interface of the modem. The Gateway > Connection > WAN page will appear. On the left hand-menu, click the Connection link then click the WAN link on the sub-menu.Log into the Web Manager with the email and password used when setting up the SURFboard Manager app with the SBG8300. NOTE: If the Login page prompts for email address and password. Enter admin in the Username field and enter the custom password in the Password field.For assistance with the wizard, refer to article # 17969 - SBG8300: Web Manager First Time Login. NOTE: The Home Network Wizard will appear if this is the first time accessing the Web Manager. For instructions to by-pass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access. There is no risk in proceeding to the Web Manager. A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.The SURFboard Web Manager is begin redirected to a more secure connection, click the Proceed button to continue.Enter  into the address box, and press the Enter key. Launch a web browser, such as Internet Explorer, Firefox, or Safari.Locate the HFC MAC Address in Web Manager The HFC MAC Address is labeled as HFC MAC located on the bottom panel white sticker of the device. Locate the HFC MAC Address on the Bottom Panel Locate the HFC MAC Address in the Web Manager.Locate the HFC MAC Address on the Bottom Panel.The HFC MAC Address is also known as the CMAC Address. The HFC MAC Address is located at the bottom panel and in the Web Manager. When installing the SBG8300 for the first time, it may be required to provide the HFC MAC Address to the cable provider to activate the SBG8300 for Internet access.